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Acceptable Use Policy
As a
provider of web site hosting, and other Internet-related services, Web South
Hosting offers its clients, and their customers and users, the means to
disseminate a wealth of public, private, commercial, and non-commercial
information.
Web South Hosting respects that the Internet provides a forum for free and open
discussion and dissemination of information, however, when there are competing
interests at issue, Web South Hosting reserves the right to take certain
preventative or corrective actions. In order to protect these competing
interests, Web South Hosting has developed an Acceptable Use Policy ("AUP"),
which supplements and explains certain terms of each customer's respective
service agreement and is intended as a guide to the customer's rights and
obligations when utilizing Web South Hosting’s services.
This AUP will be revised from time to time. A customer's use of Web South
Hosting after changes to the AUP are posted on Web South Hosting’s web site,
www.websouth.net.au, will constitute the customer's acceptance of any new or
additional terms of the AUP that result from those changes.
One important aspect of the Internet is that no one party owns or controls it.
This fact accounts for much of the Internet's openness and value, but it also
places a high premium on the judgment and responsibility of those who use the
Internet to disseminate information to others.
When
information is disseminated through the Internet, they also must keep in mind
that Web South Hosting does not review, edit, censor, or take responsibility for
any information its clients may create. When users place information on the
Internet, they have the same liability as other authors for copyright
infringement, defamation, and other harmful speech.
Also, because the information they create is carried over Web South Hosting’s
network and may reach a large number of people, including both clients and
non-clients of Web South Hosting, clients' postings to the Internet may affect
other clients and may harm Web South Hosting’s goodwill, business reputation,
and operations. For these reasons, clients violate Web South Hosting policy and
the service agreement when they, their customers, affiliates, or subsidiaries
engage in the following prohibited activities:
CGI Abuse
Web South Hosting allows CGI to be used on all Virtual Servers. CGI can be
resource intensive however, and because a Virtual Server must be shared with
other users, we must limit how much of the CPU can be used by any one account on
a shared server. There are several reasons why Web South Hosting has created its
CGI Abuse policy for its virtual server users.
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What does Web South Hosting consider "CGI ABUSE"?
Any
site whose CGI programs are using excessive amounts of system resources.
Excessive amounts is defined as any amount that results in substantial
degradation of server performance. Web South Hosting is the sole
determinant of what consititues degraded server performance.
Due
to their use of flat files instead of databases, Web South Hosting does
not allow the use of UBB or YABB bulletin boards (flat files versions).
Use of these boards for large or very active forums, results in system
performance degradation, and cannot be allowed in our shared server
environment. Web South Hosting suggests using VBulletin or phpBB as a
more efficient, database-driven alternative to these bulletin boards.
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Why
does Web South Hosting have this policy?
Server Speed and Fairness to others A Virtual Server is shared. As such,
there are many accounts per machine. In all fairness, Web South Hosting
cannot allow one or two clients to use all of the System resources on a
shared machine and have all other clients on the machine suffer because
of it. Excessive CPU usage by one or more clients causes extreme
slowness in all areas: FTP, Telnet, Web Sites and more. If the CPU usage
gets too far out of hand, all sites hosted on the machine will return
Errors and not be accessible in any way.
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What happens if I violate this policy?
All accounts that are found to using excessive amounts of system
resources will receive an email warning from Web South Hosting. This
warning will inform you that there is too much CGI running and it will
provide options for reducing the usage or upgrading your server. If you
do not reduce the usage within 24 hours of the email being sent, your
CGI scripts will be disabled.
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Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as
"spamming"). It is not only harmful because of its negative impact on consumer
attitudes toward Web South Hosting, but also because it can overload Web South
Hosting's network and disrupt service to Web South Hosting clients. Also,
maintaining an open SMTP relay is prohibited. When a complaint is received, Web
South Hosting has the discretion to determine from all of the evidence whether
the e-mail recipients were from an "opt-in" e-mail list.
Intellectual Property Violations
Engaging in any activity that infringes or misappropriates the intellectual
property rights of others, including copyrights, trademarks, service marks,
trade secrets, software piracy, and patents held by individuals, corporations,
or other entities. Also, engaging in activity that violates privacy, publicity,
or other personal rights of others. Web South Hosting is required by law to
remove or block access to customer content upon receipt of a proper notice of
copyright infringement. It is also Web South Hosting’s policy to terminate the
privileges of customers who commit repeat violations of copyright laws.
Adult
Material
Because the Internet is a global communication tool, and we have clients from
nationalities across the world it is difficult to dictate what is considered
"adult material." However, it is not our function to discriminate against those
who choose to utilise adult content or adult related material. This being said,
there are still several reasons why Web South Hosting has been forced to create
its no adult sites policy for its virtual server users.
What does
Web South Hosting consider "Adult Material?"
Any site whose revenue is gained in part or whole from its adult content.
Photos or videos showing frontal nudity on either men or women for
non-scientific or non-artistic purposes.
Revenue-generating hyperlinks to sites who violate policy #1.
Why does Web South Hosting have this policy?
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Bandwidth and Resources
A virtual server is a shared environment where many servers reside on each
particular machine. This being said, consider that an average "adult site"
gets more hits than 100 standard websites. Some of the smaller adult sites
get around 5 GB of transfer per day. With these types of resources being
utilised, our servers would be severely slowed if we allowed these high
traffic sites to also reside on our servers. On top of that, we would be
forced to raise our prices to pay for the additional bandwidth. We strive to
keep our servers fast and inexpensive, and our bandwidth clear; therefore,
adult sites are not an option.
Web South
Hosting reserves the right to decide what it considers "adult content", "adult
material", "sexually explicit", or "sexually related". Let us know if you are
unsure of the approval of your site before placing an order.
Defamatory
or Abusive Language
Using Web South Hosting’s network as a means to transmit or post defamatory,
harassing, abusive, or threatening language.
Forging of
Headers
Forging or misrepresenting message headers, whether in whole or in part, to mask
the originator of the message.
Illegal or
Unauthorized Access to Other Computers or Networks
Accessing illegally or without authorization computers, accounts, or networks
belonging to another party, or attempting to penetrate security measures of
another individual's system (often known as "hacking"). Also, any activity that
might be used as a precursor to an attempted system penetration (i.e. port scan,
stealth scan, or other information gathering activity).
Background
Running Programs
Background Daemons in general are prohibited on Web South Hosting servers,
including, but not limited to, IRC bots, eggdrop, BitchX, XiRCON, warez sites
and any other program that interferes with normal server operation.
Web South
Hosting will be the sole arbitor of what consitutes a violation of the above
policy.
Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive
Activities
Distributing information regarding the creation of and sending Internet viruses,
worms, Trojan horses, pinging, flooding, mailbombing, or denial of service
attacks. Also, activities that disrupt the use of or interfere with the ability
of others to effectively use the network or any connected network, system,
service, or equipment.
Facilitating a Violation of this AUP
Advertising, transmitting, or otherwise making available any software, program,
product, or service that is designed to violate this AUP, which includes the
facilitation of the means to spam, initiation of pinging, flooding, mailbombing,
denial of service attacks, and piracy of software.
Export
Control Violations
Exporting encryption software over the Internet or otherwise, to points outside
the United States.
Usenet
Groups
Web South Hosting reserves the right not to accept postings from newsgroups
where we have actual knowledge that the content of the newsgroup violates the
AUP.
Other
Illegal Activities
Engaging in activities that are determined to be illegal, including advertising,
transmitting, or otherwise making available ponzi schemes, pyramid schemes,
fraudulently charging credit cards, and pirating software.
Other
Activities
Engaging in activities, whether lawful or unlawful, that Web South Hosting
determines to be harmful to its clients, operations, reputation, goodwill, or
customer relations.
As we have
pointed out, the responsibility for avoiding the harmful activities just
described rests primarily with the client. Web South Hosting will not, as an
ordinary practice, monitor the communications of its client to ensure that they
comply with Web South Hosting policy or applicable law. When Web South Hosting
becomes aware of harmful activities, however, it may take any action to stop the
harmful activity, including but not limited to, removing information, shutting
down a web site, implementing screening software designed to block offending
transmissions, denying access to the Internet, or take any other action it deems
appropriate.
Web South
Hosting also is concerned with the privacy of on-line communications and web
sites. In general, the Internet is neither more nor less secure than other means
of communication, including mail, facsimile, and voice telephone service, all of
which can be intercepted and otherwise compromised. As a matter of prudence,
however, Web South Hosting urges its clients to assume that all of their on-line
communications are insecure. Web South Hosting cannot take any responsibility
for the security of information transmitted over Web South Hosting’ facilities.
Web South
Hosting will not intentionally monitor private electronic mail messages sent or
received by its clients unless required to do so by law, governmental authority,
or when public safety is at stake. Web South Hosting may, however, monitor its
service electronically to determine that its facilities are operating
satisfactorily. Also, Web South Hosting may disclose information, including but
not limited to, information concerning a client, a transmission made using our
network, or a web site, in order to comply with a court order, subpoena,
summons, discovery request, warrant, statute, regulation, or governmental
request. Web South Hosting assumes no obligation to inform the client that
client information has been provided and in some cases may be prohibited by law
from giving such notice. Finally, Web South Hosting may disclose client
information or information transmitted over its network where necessary to
protect Web South Hosting and others from harm, or where such disclosure is
necessary to the proper operation of the system.
We hope
this AUP is helpful in clarifying the obligations of Internet users, including
Web South Hosting and its clients, as responsible members of the Internet. Any
complaints about a client's violation of this AUP should be sent to
service@websouth.net.au
Last Edited:
26/09/2006
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